Looking for admissions, majors or financial aid? Visit our Admissions Site.

menu

Employment Opportunities

Position Posted On:
11/19/2012
Employer:
Des Moines Marriott Downtown
Address:
700 Grand Ave
Des Moines, MD  50309
Website:
http://www.marriott.com/careers
Job Title:
Supervisor-Front Office - Des Moines Marriott Downtown (12001D1R)
Job Type:
Business
Schedule:
Full Time
Hours Per Week:
Contact us for more information
Position Start Date:
Contact us for more information
Pay Rate:
Contact us for more information
How To Apply:
www.marriott.com/careers
Contact Name:
 
Email:
Phone:
Fax:
Job Description:
Are you ready to explore new challenges? At Marriott we can help make it happen – with opportunities for building new skills, co-workers who share your enthusiasm and clear career paths that offer experiences for growth and promotion. Whether you are a seasoned hospitality professional or just beginning to plan your career, we invite you to discover Marriott. Position: Supervisor-Front Office - Des Moines Marriott Downtown Location: Des Moines, IA, 50309 Job Description Des Moines Marriott Downtown, located at 700 Grand Ave seeks a Supervisor-Front Office to join their staff. Job Summary: Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activatin/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Secuirty of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Benefits may include: medical, dental, vision, 401(k) profit sharing, paid time off, tuition reimbursement, career advancement, hotel room discounts and more. You must apply on-line to be considered. To begin your journey, go to www.marriott.com/careers When searching to apply for this job, click "Apply Now" link, then click "Management Positions Worldwide and Non-Management Positions in the United States and Canada" link, which will open a new window. Upon entering the application website, enter 12001D1R into the Job Number search bar. Then click “Search for jobs “. Click the Position Title and then click “Apply Online”. Returning users are required to enter a username and password. New users will need to create an account. Click Login. From there begin filling out the entire application until you receive a message indicating your completion. Marriott is consistently recognized as an employer of choice by Working Mother, DiversityInc., and LatinaStyle magazine among others. FORTUNE magazine recognized Marriott as one of its “100 Best Companies to Work For”, for the twelfth consecutive year. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International es una empresa que ofrece igualdad de oportunidades, dedicada a emplear una fuerza laboral diversa y mantener una cultura inclusiva.
Job Qualifications:
Contact us for more information