Employment Opportunities

Position Posted On:
Planned Parenthood of the Heartland
PO Box 4557
Des moines, IA  50305

Job Title:
Patient Accounts Specialist
Job Type:
Full Time
Hours Per Week:
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Position Start Date:
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Pay Rate:
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How To Apply:
To apply for this position, please submit a cover letter and resume to: or mail to: Planned Parenthood of the Heartland, Human
Contact Name:
Job Description:
Planned Parenthood of the Heartland has an excellent opportunity available for a Patient Account Specialist to handle accurately patient accounts and cooperate with staff to address their needs and 3rd party claim information. Job responsibilities: • Achieve and maintain established productivity standards and key revenue cycle performance indicators. • Provide exceptional customer service • Handle insurance claims filings and re-file insurance claims as needed. • Process patient insurance payments and maintain related documentation. • Reconcile patient accounts, assist with 3rd party billing and collection agencies. • Train clinic staff on patient account issues. • Maintain working knowledge of ICD-9 and CPT coding, including compliance issues. • Interact with and respond to staff, patient and insurance company inquiries, complaints and concerns. • Receiving incoming and placing outgoing phone calls to patients, insurance companies, PPHeartland clinics and other provider offices. Planned Parenthood of the Heartland is a tobacco-free workplace and an Equal Opportunity Employer.
Job Qualifications:
Job requirements: • Associates degree in accounting or business administration. • 3 years experience with ICD-9 and CPT coding, Medicaid, Medicare and Commercial insurance billing required. • CPC, CCA, & CCS-P coding certification preferred. • Background check required for employment.