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Employment Opportunities

Position Posted On:
2/15/2013
Employer:
C.H. Robinson Worldwide, Inc.
Address:
2501 SE Tones Drive
Ankeny, IA  50021
Website:
http://www.chrobinson.com/careers
Job Title:
Customer Service/Operations Coordinator - Des Moines, IA
Job Type:
Business
Schedule:
Full Time
Hours Per Week:
Contact us for more information
Position Start Date:
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Pay Rate:
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How To Apply:
Please apply online at www.chrobinson.com/careers to Job ID 7769.
Contact Name:
Samantha DeVries  
Email:
samantha.devries@chrobinson.com
Phone:
952-683-3564
Fax:
Job Description:
The Operations Coordinator position is an integral part of a successful sales team in our branch offices. This position ensures operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our systems. Responsibilities - Customer and carrier follow-up - Answer incoming calls - Schedule appointments - Dispatch loads - Audit load information - Complete customer requests Benefits
Job Qualifications:
Required Qualifications - Ability to follow customer's individual guidelines - Effective communication skills - Strong customer service skills - Attention to detail and accuracy - Ability to multi-task - Decision making and problem solving skills - Ability to prioritize and manage time - 2 years of Operations or Customer Service experience - High School Diploma or Equivalent Preferred Qualifications - Previous industry experience