menu

Employment Opportunities

Position Posted On:
6/17/2013
Employer:
Principal Financial Group
Address:
711 High St
Des Moines, IA  50392
Website:

Job Title:
TeleApp Counselor
Job Type:
Business
Schedule:
Full Time
Hours Per Week:
40
Position Start Date:
Contact us for more information
Pay Rate:
Contact us for more information
How To Apply:
www.principal.com/careers for job #214735 to be considered.
Contact Name:
 
Email:
Phone:
Fax:
Job Description:
Responsibilities: Wanted: Customer Focused Individual to join our TeleApp Team! Imagine a fast paced day where you will assist customers in securing their future with insurance. Daily you will communicate via telephone with internal and external customers to schedule and complete interviews for life and disability income insurance. This will require you to represent the company in a professional, positive manner contributing to the growth and retention of new business relationships. Qualifications What does exceptional talent look like for this position? Requires: - High school diploma or equivalent, with 2-4 years related experience. - Must have ability to effectively communicate via phone to clients and agents, assisting with TeleApp questions and completing insurance application interviews. - Excellent customer service skills. - Must have a general understanding of medical terminology. - The ability to maintain confidential information. - Must be able to type 40 CWPM. Preferences: - Medical background or customer service experience. - Associate’s Degree. Work Hours The schedule for this position is 1:25-10:00pm, Monday – Thursday and 10:25am-7:00pm, Friday upon completion of training. Training for this position will be 6 weeks and the hours during training will be 7:30am - 4:15pm, Monday - Friday. Qualified candidates must be willing and able to work these shifts. Shift differential pay is included for employees working until 10:00pm. Visa Sponsorship Only individuals with permanent legal rights to work in the United States need apply. Background Check Requirements Employment at Principal is contingent upon successful completion of a background check. Call Center In this position, you will be responsible for inbound and outbound calls and must be able to sit for extended periods of time wearing a telephone headset. At the Principal Financial Group, we offer a competitive total compensation package and a comprehensive benefits package to meet each of your needs. If you are looking for the opportunity to get ahead in your career, apply online at www.principal.com/careers for job #214735 to be considered. AA/EOE
Job Qualifications:
Qualifications What does exceptional talent look like for this position? Requires: - High school diploma or equivalent, with 2-4 years related experience. - Must have ability to effectively communicate via phone to clients and agents, assisting with TeleApp questions and completing insurance application interviews. - Excellent customer service skills. - Must have a general understanding of medical terminology. - The ability to maintain confidential information. - Must be able to type 40 CWPM. Preferences: - Medical background or customer service experience. - Associate’s Degree. Work Hours The schedule for this position is 1:25-10:00pm, Monday – Thursday and 10:25am-7:00pm, Friday upon completion of training. Training for this position will be 6 weeks and the hours during training will be 7:30am - 4:15pm, Monday - Friday. Qualified candidates must be willing and able to work these shifts. Shift differential pay is included for employees working until 10:00pm. Visa Sponsorship Only individuals with permanent legal rights to work in the United States need apply. Background Check Requirements Employment at Principal is contingent upon successful completion of a background check. Call Center In this position, you will be responsible for inbound and outbound calls and must be able to sit for extended periods of time wearing a telephone headset. At the Principal Financial Group, we offer a competitive total compensation package and a comprehensive benefits package to meet each of your needs. If you are looking for the opportunity to get ahead in your career, apply online at www.principal.com/careers for job #214735 to be considered. AA/EOE