Employment Opportunities

Position Posted On:
C.H. Robinson
14701 Charlson Road
Eden Prairie, MN  55372
Job Title:
Customer Service/Operations Representative, Des Moines, IA
Job Type:
Full Time
Hours Per Week:
Position Start Date:
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Pay Rate:
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How To Apply:
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Job Description:
Position Description If you want to be part of an integral and progressive industry, consider a position with the industry leader, C.H. Robinson. As a Customer Service/Operations Representative you will ensure operational excellence by supporting both internal and external customers. The main focus of this position is to assist the sales team with managing carrier information and ensuring the accuracy of load information within our customized software systems. You will track and trace our shipments, make appointments, and communicate daily with carriers and sales representatives to ensure on time departures/arrivals. You will also provide customer service to our carriers and customers on a daily basis. Responsibilities Customer/Carrier/Supplier follow-up Answer incoming calls Schedule appointments Provide shipment information Audit load information Complete customer/carrier/supplier requests Tracking and tracing Benefits We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company. Equal Opportunity Employer C.H. Robinson Equal Opportunity / Affirmative Action Employer
Job Qualifications:
Qualifications Effective communication skills Attention to detail and accuracy Ability to prioritize, multitask and manage time effectively Excellent systems knowledge: MS Office and internt High School Diploma or Equivalent