Employment Opportunities

Position Posted On:
Wellmark Blue Cross Blue Shield
1331 Grand Avenue
Des Moines, IA  50309

Job Title:
Operations Training and Customer Experience Internship
Job Type:
Health & Human Services
Full Time
Hours Per Week:
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Position Start Date:
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Pay Rate:
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How To Apply:
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Job Description:
Overview: Are you interested in applying the knowledge and skill you've learned in school to a job that allows you to think creatively, work beyond your potential, and grow into an exciting career? Are you seeking an opportunity to gain valuable practical experience in your field of study? If so, consider joining Wellmark as a member of our 2014 Internship Program this summer. At Wellmark we strive to offer meaningful work that assists in your professional development and provides value to the team; you will come away from an internship with Wellmark’s Operations Training and Customer Experience team with exposure to delivering comprehensive, customized training in a classroom setting to multiple audiences within Wellmark and the Operations division. You will maintain and update training materials on a number of topics and assist colleagues in the development of materials as needed. You will have the opportunity to customize job aids and training content to match audience needs. In this position you will gain real life experience of training that will benefit you in your choice of classes, career choices and career direction. This internship will start in May of 2014. Required Qualifications: To be considered you will be a current student with a degree in Business Administratin, Marketing and Corporate Communications and Education with focus on adult learners or related program and have: • Completed coursework in marketing, communication and education classes with a focus on adult learners • Effective verbal, written, and interpersonal skills with ability to develop and modify communications and/or training to audiences of various sizes • Effective organizational skills with ability to handle multiple priorities and deadlines to achieve positive business results • Knowledge of adult learning principles and ability to apply effective learning strategies for each situation • Demonstrated knowledge of training competencies • Demonstrated experience and knowledge of Microsoft Office products. • Experience in presentations and computer based trainin Preferred Qualifications: • Current sophmore, junior or senior level student Accountabilities: 1. Develop and update training materials as appropriate targeted to each audience, generally requiring some modification and customization. 2. Deliver training to a wide range of audiences within Wellmark, primarily, but not limited to Operations division employees in Des Moines, Cedar Rapids and Sioux Falls.
Job Qualifications:
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