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Employment Opportunities

Position Posted On:
5/22/2013
Employer:
Mediacom
Address:
2195 Ingersoll Avenue
Des Moines, IA  50321
Website:
http://ch.tbe.taleo.net/CH18/ats/careers/requisition.jsp?org=MEDIACOMCC&cws=1&rid=5648
Job Title:
NOC Operator
Job Type:
Technical
Schedule:
Full Time
Hours Per Week:
40
Position Start Date:
6/1/2013
Pay Rate:
Base Salary
How To Apply:
Please go to http://ch.tbe.taleo.net/CH18/ats/careers/requisition.jsp?org=MEDIACOMCC&cws=1&rid=5648
Contact Name:
Calli Van Zante  
Email:
cvanzante@mediacomcc.com
Phone:
515-246-2229
Fax:
Job Description:
General Responsibilities: Responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures. Specific Responsibilities: • Troubleshoot and monitor activity throughout the network. • Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate. • Interact with departments to address issues identified within the network. • Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems. • Additional duties as assigned.
Job Qualifications:
Preferred Experience/Skills: • Two year college degree in networking or a related field recommended. • Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required. • Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant. • Working knowledge of Cisco Technologies. • Working knowledge of DWDM and SONET. • Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus. • Excellent troubleshooting skills. • Good decision-making skills. • Ability to work under stress. • Ability to follow detailed procedures. • Ability to work within a team environment. • Excellent written and verbal communication and interpersonal skills.