Student Health Center

The Student Health Center is located on campus in the Johnson Wellness Center. Our nursing professionals are available to assist you with all of your health care needs while you are a student at Grand View and all visits are confidential.

As a Grand View student, you will need to complete the instructions below to submit your health records online. Thank you and we look forward to providing for your health care needs.

If you have any technical questions or issues, please contact the Student Health Center at (515) 263-2823.

Step 1 - Activate Your Credentials
  • You will not be able to log in until you have been issued a Grand View Student ID#.
  • If you've logged in before and answered your security questions, you can skip this step and go to step #2 below to update your credentials if you've forgotten your User ID or Password.
  • If you remember your login ID and password, please skip this step and go to step #3 below to update your portal account.

To activate your credentials:

  1. Visit the Grand View Student Health Center Portal
  2. Select the "Need Help? / New User Registration" link near the bottom
  3. Click the "Activate Credentials" tab near the top right of the screen. If you see "School Code," you're on the wrong tab. Navigate to the "Activate Credentials" tab.
  4. Select the radio button for "student"
  5. Complete all required (*) fields: Student ID, Last Name, First Name, Date of Birth and E-Mail ID (your Grand View email address) in the fields provided
  6. Type the captcha code from the image
  7. Click "Get Login Credentials"
  • If activation is successful, congratulations! Your new credentials to access the health portal will be emailed to you. Make note of the user ID and password.
  • If you are prompted that "The information you have provided does not match our records," click OK. All information entered must match information in your account. Try again with alternate information (ex: an alternate email). If you should have trouble activating your credentials, please contact the Health Center at (515) 263-2823.
  • If you are prompted that you are already registered, that means you have already supplied answers to security questions in a prior login. Go to step #2 below to the "Forgot Credentials" section and reset your User ID or Password.
Step 2 - Update Your User ID and Password / Forgot Credentials

Update Your Password

  1. Enter the User ID and Password provided in the email and select "Login"
  2. Here you will be prompted to reset your password. Create and enter a new password for yourself. Select "Change Password"
  3. A prompt will appear that says: "Your Password has been changed now. Please login back again with your new password!" Simply select the link that says "Login Page."
  4. Login with the same User ID provided and the new password you created.

Update Your User ID

  1. In the drop down on the top right side where your name appears, click "Change User ID"
  2. Enter your Grand View Student ID# in the "New User ID" field
  3. Enter your new password you created
  4. Select "Change User ID" button
  5. A prompt will appear that says: "Your User ID has been changed as "XXXXXX." Please login back again with your new User ID!" Simply select the "Login Page" link below." Please note: you will receive an email with your new User ID.
  6. Login with the new User ID and Password you created

Forgot Credentials - Password / User ID
Please note that this feature only works if you've logged into your account before and you answered you security questions. Watch video

  1. Visit the Grand View Student Health Center Portal
  2. Select the "Need Help? / New User Registration" link near the bottom
  3. Click the "Forgot Credentials" tab near the top of the screen
  4. Choose the applicable tab: "Forgot Password" or "Forgot User ID"
  5. Complete all required fields. Both options require answering at least one of your security questions. Your credentials will be emailed to your Grand View email address.
Step 3 - Update Your Health Information

Demographic Information

  1. Click "Demographic Changes" in the sidebar menu on the left
  2. Update your email address (grandview.edu), phone number(s), birth date and/or address
  3. Click the "save" button when complete
  4. Return home when complete to continue

Health Insurance Card Information

  1. Submit an image of your Health Insurance card by installing the FREE NExTT Pic App on your smartphone from Google Play or the App Store. Watch video
  2. Simply place your card on a dark background in good lighting to take the best picture. Your health insurance card information will appear in your account within a few days.

Parent/Guardian Information

  1. Click the plus (+) sign to add information for each parent/guardian. Information for at least one (1) parent/guardian must be entered. Watch video
  2. Complete all fields marked with a red asterisk (*).
  3. Include at least one (1) valid phone number for each parent/guardian.
  4. Click "save."
  5. Repeat steps 1-4 for each parent/guardian.

Contact Tabs

  1. Click the plus (+) sign to add information for each emergency contact. Information for at least two (2) emergency contact must be entered. Watch video
  2. Complete all fields marked with a red asterisk (*).
  3. Include at least one (1) valid phone number for each contact.
  4. Click "save."
  5. Repeat steps 1-4 for each emergency contact.

My Security Questions

  1. Answer your Security Questions in case you forget your User ID or Password.
  2. Select "My Security Questions" on the left side navigation
  3. Choose a question and answer for all three options listed.
  4. Click "save."

Health History

  1. Click on the "Health History" menu on the left side navigation
  2. Select the "I Want to Edit My Health History" button.
  3. Complete each of the three sections listed (not necessary to complete social history and sexual history):
  • Personal History - Respond to questions/conditions in all System. Indicate Medications/Active History.
  • Family History - Respond to questions/conditions in all Systems. Indicate conditions and family members affected.
  • Surgical History - Click plus (+) sign) and provide detail for each surgery.

4. Click "save."

Immunization Records

  1. Click on the "Immunizations" menu option n the left navigation.
  2. Add/Upload your completed immunization record by selecting "+ Add Immunization Document."
  3. Enter a Label - for example: IMMUNIZATION RECORD
  4. Click "select" to browse and upload your document. You may have to scan a hard copy record to a saved location on your computer for this step.
  5. Click "save."
  6. Document dates given for each vaccine in the vaccine list by selecting the pencil icon beside the exact vaccine received. Not all vaccines in the list are expected to have been received.
  7. Enter the date the vaccine was administered from your immunization record. Be sure dates for each required (red) vaccine is entered.
  8. Click "save."
  9. Scroll to the bottom of the page and complete the TB questionnaire.
  10. Click "save."

Download PDF Instructions 

Student Requirements

To ensure your safety and the safety of those around you during your college experience, we require a basic health review and proof of immunization of all residential, international students, and athletes.

Athletes, International Students and Students Living On Campus Requirements

All athletes, international students and students living in campus housing are required to:

    • Print and complete the Student Health Form (PDF). The form may be returned by mail, faxed to (515) 263-6192, or dropped off in the Student Life Office in the Student Center on campus.
    • Attach a copy of your childhood and adult immunization records. The records must show dates for two MMR vaccines given after age one and one meningitis vaccine (can be declined) given in the last five years.
    • Submit a copy of your insurance information with your health form, if you have health insurance.
    International Student Requirements
    • Have health insurance accepted in the United States.
    • You must submit a copy of your personal health insurance card annually.
    Nursing Student Requirements
    Athletic Student Requirements

    All items should be sent to Grand View Athletics, 1200 Grandview Ave., Des Moines, IA 50316 or emailed to berps @ grandview.edu.

    Frequently Asked Questions

    Use the answers below to get all of your questions answered.

    Why is Grand View implementing this change?
    Grand View University is always looking at ways to streamline and improve ways in which students and parents complete paperwork. Rather than submit a paper copy of the student health form, our health records are now online within the secure NExTT portal. To complete your required records, please see the instructions above.
    Will I be required to pay health insurance copays?
    No, all copays will be covered by Grand View University.
    What if I don't have health insurance?

    If you do not have health insurance, you will continue to only be billed for physicals and women's health exams, any labs, tb tests, influenza vaccines, and minor procedures. If you have any concerns about your health center visit showing up on insurance explanation of benefits (commonly referred to as an EOB form),  you are encouraged to share your concern with the health care provider.

    If you are currently uninsured, Grand View has teamed with Dennis Bell, Licensed Agent, to offer quality health insurance coverage for Grand View students. Mr. Bell will assist each individual student in selecting the affordable, comprehensive plan that meets his or her needs as well as all state, federal and health care reform regulations.

    You may contact Dennis Bell at dennisbell @ ft.newyorklife.com or at (515) 223-9013 at New York Life, 4090 Westown Parkway, Ste. D, West Des Moines, Iowa 50266.

    Who do I contact with questions with the online health portal?
    If you have any questions, please contact the Student Health Center at (515) 263-2823.