Employment Opportunities

Position Posted On:
De Lage Landen
8001 Birchwood Court
Johnston, IA  50131
Job Title:
IT Department - Production Support Analyst
Job Type:
Full Time
Hours Per Week:
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Position Start Date:
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Pay Rate:
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How To Apply:
Please email resumes to: Rebecca Smith Human Resources Coordinator -AND- Bill Maffucci Human Resources Business Partner
Contact Name:
Rebecca Smith  
Job Description:
What Is Agricredit? Agricredit is an international provider of high-quality asset-based finance products that, through partnership, help clients achieve their goals in the agriculture, food production and golf and turf equipment industries. Agricredit Acceptance LLC has been active in the North American agriculture market for almost 60 years. We are located in Johnston, Iowa and support 20 manufacturers, over 3,500 dealers, and 40,000 customers with a full suite of comprehensive finance products. There are many opportunities to advance at Agricredit, with a variety of fields in which you can make your mark. With Agricredit, you’ll be joining a team of nearly 250 internal employees and field agents in the United States. Our parent company, the Netherlands-based leasing company De Lage Landen, has grown to become a leading global provider of high-quality asset based financing programs. More importantly, it opens up a window to you of over 54,000 employment opportunities worldwide. Let your ambition take you anywhere you want to go. Purpose of the Job: This position is responsible for maintaining production applications. Responsible for Break/Fix Analysis and fix development and implementation to ensure production applications are available as defined by the SLA. Roles & Responsibilities: • Ensure that recommendations resulting from incident and problem analysis are compliant with IT standards and requirements. • Test, implement and maintain application / database upgrades. • Create traceability from fix recommendation generation through to Test Case execution. • Identify opportunities for improvement of software, systems environment and production support processes. • Take preventive or corrective actions when necessary. • Act as the gatekeeper for changes that development hands over to production, making sure the deliverables meet production support criteria. • Ensure change deliverables within the responsibility of production support are on time, on budget and ‘on quality’. • Ensure that all deliverables comply with the boundaries set by enterprise architecture and by security and compliance. • Ensure applicable audit actions are managed and fulfilled in a timely manner. • Support and when necessary execute SIT and UAT testing activities.
Job Qualifications:
• Experience in supporting targeted applications like Infolease, Rapport, CART. • Good customer Service skills. • Fluent speaking and writing in English. • Analytical skills to troubleshoot production issues. • Experience in some of the following skills: C#, C++, ODBC, SQL, ETL, Visual Basic, UNIX, Windows OS. • Knowledge of java technologies and experience with version control will be a plus.